These are estimated delivery windows and not guaranteed. Actual delivery times may vary depending on your location, customs processing, and carrier conditions.

International shipping and customs

We ship internationally, including to Hong Kong, China, and Korea. For orders outside your country, additional customs fees, import duties, or taxes may apply upon delivery. These charges are the responsibility of the customer and are not included in our product or shipping prices.

Customs processing times can also vary and may add extra days to your delivery, especially for shipments to mainland China.

Shipping carriers

Orders are shipped via reputable carriers such as USPS, DHL, FedEx, or local postal services, depending on your location and the production facility.

Once your order has shipped, you will receive an email with a tracking number (where available). You can use this number to track your package on the carrier’s website.

Tracking information may take up to 48 hours to update after shipment.

Changes and cancellations

Because each item is made to order, orders cannot be canceled or changed once they have been submitted. Please double-check your size, color, and shipping address before completing your purchase.

Damaged or lost packages

We will work with our production and shipping partners to resolve the issue, which may include a replacement or store credit.

If you have any questions about shipping, please reach out to us at:

📧 namijapan777@gmail.com

We typically respond within 1–2 business days.