物流政策
Shipping Policy
1. Order Processing & Fulfillment
All our items are made to order. Because of this, please allow 2–5 business days for order processing and fulfillment (manufacturing) prior to shipment. (Note: Processing times may vary depending on the specific item and facility).
All our items are made to order. Because of this, please allow 2–5 business days for order processing and fulfillment (manufacturing) prior to shipment. (Note: Processing times may vary depending on the specific item and facility).
2. Shipping Times & Rates
Shipping costs and delivery times vary depending on the destination and the shipping method chosen at checkout. Since we partner with top-tier print-on-demand fulfillment networks, your order may ship in multiple packages.
Shipping costs and delivery times vary depending on the destination and the shipping method chosen at checkout. Since we partner with top-tier print-on-demand fulfillment networks, your order may ship in multiple packages.
- United States: Standard shipping typically takes 3–5 business days after fulfillment.
- International: International shipping usually takes 5–15 business days depending on the region.
3. Mixed Cart Orders
Because our products are sourced from different regional facilities and print partners, orders containing multiple items may occasionally be shipped in separate packages to get your items to you as quickly as possible. You will receive separate tracking links for each package if this happens.
Because our products are sourced from different regional facilities and print partners, orders containing multiple items may occasionally be shipped in separate packages to get your items to you as quickly as possible. You will receive separate tracking links for each package if this happens.
4. International Duties & Taxes
Customs fees, duties, and taxes may apply for international orders. These fees are the sole responsibility of the customer and are not included in the final checkout price. Please check with your local customs office for more information.
Customs fees, duties, and taxes may apply for international orders. These fees are the sole responsibility of the customer and are not included in the final checkout price. Please check with your local customs office for more information.
5. Shipping Delays & Lost Packages
While we do our best to ensure timely delivery, we cannot be held responsible for carrier delays or packages lost in transit. If your order is lost or delayed, please reach out to the courier directly using the provided tracking information, or contact us at cocoandcecilia33@gmail.com for assistance.
While we do our best to ensure timely delivery, we cannot be held responsible for carrier delays or packages lost in transit. If your order is lost or delayed, please reach out to the courier directly using the provided tracking information, or contact us at cocoandcecilia33@gmail.com for assistance.
6. Incorrect Addresses
Please ensure your shipping address is correct at checkout. If a package is returned to our fulfillment facility due to an incorrect address or unclaimed package, the customer will be responsible for the cost of reshipment.
Please ensure your shipping address is correct at checkout. If a package is returned to our fulfillment facility due to an incorrect address or unclaimed package, the customer will be responsible for the cost of reshipment.